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Quality Assurance and Quality Control
This video differentiates quality assurance and quality control.
LO 6.1: Explain the difference between quality control and quality assurance.
This screencast video shows how to create a Pareto Chart in Excel 2016.
LO 6.2 Appraise the quality of a process using three of the following tools: check sheet, histogram, Pareto chart, scatter diagram, fishbone diagram, and process flowchart.
Quality and Product Design
This article describes the Taguchi method of design.
LO 6.4: Use quality design tools to improve product or process design.