Click on the following links. Please note these will open in a new window.

Video Links

Quality Assurance and Quality Control
This video differentiates quality assurance and quality control.
LO 6.1: Explain the difference between quality control and quality assurance.

Appraising Quality
This screencast video shows how to create a Pareto Chart in Excel 2016.
LO 6.2 Appraise the quality of a process using three of the following tools: check sheet, histogram, Pareto chart, scatter diagram, fishbone diagram, and process flowchart.

Web Links

Quality and Product Design
This article describes the Taguchi method of design.
LO 6.4: Use quality design tools to improve product or process design.