After studying this chapter, you should be able to:

1.1: Explain how globalization has influenced the management of supply chains and their operations.

1.2: Describe the role of operations management within a company and in society.

1.3: Trace the path of a raw material from the start of the supply chain to the final consumer.

1.4: Explain why it is important to have an integrated view of operations from a larger supply chain framework.

1.5: Describe the evolution of operations and supply chain management from the Industrial Revolution to the present.

1.6: Identify some of the emerging trends in operations and supply chain management.