Chapter Outline

Carefully crafted outlines follow the structure of each chapter, providing an essential reference and teaching tool.

See pages 560-596


Operations Profile: Lean Operations at Rolls-Royce Indianapolis

            Introduction to Lean Operations

            The Philosophy of Lean Systems

            Elements of Lean Systems

                        Workflow and Throughput

                        Pull Systems Versus Push Systems

                        Focused Factories

                        Value Stream Mapping (VSM)

                        Quality and Lean Systems

                        Lean Six Sigma

                        Quality at the Source

                        Plant Layouts That Balance Workflow

                        Stable Schedules

Consider This 14.1: Calculating Takt Time

                        Faster Setup Times

                        Group Technology

                        Kanban Systems

Operations Profile: Kanban Systems at Dell

                        Reduced Inventory

                        Improved Product Designs

Operations Profile: WIPRO Limited and Lean Software Development

            Lean Services

            Lean Supply Chains

                        Characteristics of Lean Supply Chain

                        Full Collaboration Among the Supply Chain’s Partners

Operations Profile: Lean Operations at Exempla Lutheran Medical Center

                        Transparent Information

Operations Profile: Wal-Mart’s Lean Supply Chain Operations

                        Lean Logistics

                        Performance Measurement and Continuous Improvement

            Lean Global Supply Chains

Operations Profile: Lessons Learned: Learning to be Lean at Amazon

            Sustainability Issues

                        Chapter Summary

                        Key Terms

                        Discussion and Review Questions

                        Solved Problem


                        Case Study 14.1: Lean Sustainable Supply Chains at Unilever

                        Case Study 14.2: TAL Apparel and JCPenney

                            Video Case

                        Critical Thinking Exercises

                        Appendix 14.1: Value Stream Mapping Symbols

                        Appendix 14.2: Steps for Developing a Value Stream Map