Chapter Outline

Carefully crafted outlines follow the structure of each chapter, providing an essential reference and teaching tool.

See pages: 434-467

Operations Profile: Challenges with River Transportation–the Cost of Crumbling Infrastructure            Integrated Logistics Management

            Order Fulfillment

            Transportation Management

                        Strategy and Transportation Performance Metrics

                        Transportation Modes: Basic and Intermodal

                        Transportation Network Design Options


                        Packaging Factors

                        Packaging Types

                        Package Labeling

            Materials Handling

            Warehousing Management

                        Warehouse Functions

                        Warehouse Types

            Inventory Management

            Facilities Network Design

            Global Logistics

                        Political Factors

                        Economic Factors

                        Cultural Factors


                        International Documentation


                        Global Channel Intermediaries

                        International Transportation Modes

                        Other Features of Global Logistics

            Logistics Outsourcing

            Logistics in the Service Sector

            Ethical and Sustainability Issues


Operations Management: Lessons Learned: Making Trucking More Cost Effective and Sustainable Through Collaboration

                        Consolidating Facilities

                        Using a Mixture of Transportation Modes and Optimizing Transportation Routes

                        Managing Capacity

                        Chapter Summary

                        Key Terms

                        Discussion and Review Questions


                        Case Study 11.1: How Sustainable Logistics Solutions and Technologies Have Helped  WalMart Become More Efficient

                        Video Case

                        Critical Thinking Exercises