Carefully crafted outlines follow the structure of each chapter, providing an essential reference and teaching tool.
See pages 1-31
Operations Profile: Intel Uses Quality Control to Achieve World Domination
Supply Chains and Operations Management in the Global Economy
Offshoring and Outsourcing
Consider This 1.1: Is American Manufacturing Dead?
Globalization, Supply Chains, and Operations Management
Consider This 1.2: Why You Should Consider a Career in Operations and Supply Chain Management
What Does Operations Management Entail?
Consider This 1.3: Service Operations in India
What Does Supply Chain Management Entail?
Operations Profile: Zara: Bringing Speed to Fashion Through Supply Chain Management
Supply Chain Structures and Partners
Inbound and Outbound Storage
Wholesalers and Retailers
An Integrated Perspective on Operations and Supply Chain Management
Decisions in Operations and Supply Chain Management
Operations Interfaces in a Product Supply Chain
Operations Profile: Lessons Learned: Apple Puts All Its Eggs in One (Very Expensive) Basket
Operations Interfaces in a Service Supply Chain
The Evolution of Operations and Supply Chain Management
Current and Emerging Issues in Operations and Supply Chain Management
The Continuous Optimization of Resources
Greater Supply Chain Risks and Supply Chain Restructuring
Role of Technology and Data Analytics
Road Map: How This Text Is Organized
Discussion and Review Questions
Case Study 1.1: Multinational Companies and China: Investing for the Long Term
Case Study 1.2: Nintendo’s Wii and Wii U: Absence Makes the Heart Grow Fonder
Critical Thinking Exercises