Learning Objectives

After studying this chapter, you should be able to:

19.1: Define detailed scheduling.

19.2: Demonstrate the main types of scheduling and show when each type should be employed.

19.3: Explain why scheduling is complex.

19.4: Describe the scheduling methods used in service organizations.

19.5: Describe supply chain scheduling.

19.6: Explain how companies can make scheduling decisions to promote sustainability.