Chapter Outline

Carefully crafted outlines follow the structure of each chapter, providing an essential reference and teaching tool.

See pages 978-1013

Operations Profile: Decision-Making Tools for Health Care Choices

            Using a Systematic Decision-Making Process

            Elements in the Decision-Making Process

            Categorizing Decisions

            Techniques for Making Decisions Under Certainty, Uncertainty, and Risk

                        Technique for Making Decisions Under Certainty

                        Techniques for Making Decisions Under Uncertainty

                        Techniques for Making Decisions Under Risk

            Techniques for Making Sequential Decisions

                        Decision Trees

                        Sensitivity Analysis for Decision Trees

                        Module Summary

                        Key Terms

                        Discussion and Review Questions

                        Solved Problems


                        Case Study F.1: Gerber Products Company: The Problem

                        Case Study F.2: Gerber Products Company: The Solution