After studying this chapter, you should be able to:
- Describe the situational approach
- Explain how the situational approach works
- Discuss the strengths and criticisms of the situational approach
- Recognize applications of the situational approach
How Does the Situational Approach Work?
Case 5.1 Marathon Runners at Different Levels
Case 5.2 Why Aren’t They Listening?
Case 5.3 Getting the Message Across
Situational Leadership® Questionnaire: Sample Items