Help

Frequently Asked Questions (FAQ)

Our FAQ information can help you navigate through your textbook companion / online resources site.

I have an existing SAGE online profile account. How do I login to my companion site / online resources?

If you have an existing SAGE online profile account, simply use the email address / username and password you used to set up your account to log on to your textbook’s companion site / online resources.

I have not yet created a SAGE online profile account. How do I login to my companion site / online resources?

If you have not yet created a SAGE online profile account, register for your account now . Your account will be activated within 48 hours.  

I have a SAGE online profile account but the email address / username I entered was not found when I tried to log in.

Please contact us directly . We’ll ask you if you’ve made recent updates to your email account information.

The password I entered when I tried to log in is incorrect.

If you’ve forgotten your password, it’s easy to reset it .

I’ve reset my password but I’m still unable to login.

If you reset your password and you are unable to access your account, please contact us directly .

How can I find out when a companion site will be ready?

Please contact us directly .

I have other questions regarding SAGE offerings? Where can I find more information?

Please contact your sales rep . We are happy to answer any questions you might have.

I am a student and am trying to access my eBook. Where can I login?

Please go to VitalSource.com and create an account if you have not already done so. If you are unable to access your account, please contact us directly .

We are here for you.

Companion Site How-to Guide for Instructors and Students

Contact Us

United States (and territories):

Technical Support
Request Technical Support
1 (800) 818-7243, x7080
Monday – Friday: 8:00 a.m. – 11:00 p.m. EST
Saturday & Sunday: 11:30 a.m. – 8:00 p.m EST

CORWIN Customer Service
1 (800) 233-9936
orders@sagepub.com
Monday – Friday: 9:00 a.m. – 8:00 p.m. EST

Europe (and territories):

Customer Service
+44 (0)20 7324 8703
Monday – Friday: 9:00 a.m. – 5:00 p.m. GMT

India (and territories):

Customer Service
+91-11-4053 9222
Monday – Friday: 9:00 a.m. – 5:00 p.m. UTC