Learning Objectives

After reading and studying this chapter, you should be able to do the following:

5.1 Define job analysis and competency models and describe their purposes in organizations.

5.2 Demonstrate the use of different ways of collecting job analysis information.

5.3 Differentiate between job analysis and competency modeling and evaluate the advantages of each approach.

5.4 Explain how job design can be used to increase employee motivation, job attitudes, and performance.

5.5 Describe how flexible work environments affect employee well-being.