Learning Objectives

After reading and studying this chapter, you should be able to do the following:

10.1 Describe multiple aspects of managing employee retention and separations

10.2 Explain the costs of voluntary turnover to an organization

10.3 Identify the steps organizations should take to manage employee retention

10.4 Indicate the costs of dismissals to an organization

10.5 Estimate the cost of employee layoffs to an organization