Video and Multimedia Resources
Click on the following links. Please note these will open in a new window.
Video Link 6.1: The Secrets of Hostage Negotiators
Description: Can you have a productive conversation with someone when you both disagree? Learn the secrets to negotiation and conversation from a police hostage negotiator.
Time Stamp: 18:20
Description: Chris Voss explains the importance of building trust when negotiating.
Time Stamp: 47:36
Web Link 6.1: Four Questions that Define Trust in Negotiation
Description: Ruth Ann Harnisch break down how to have a method for defining and testing trust in negotiation.