Organizational Behavior
Chapter Outlines
Chapter 3
I. Understanding Individual Differences
A. Interactionist View
1. Assumptions
2. Individual Differences and Leadership Styles
B. Influence of Individual Differences: Behavioral Range
C. Why Is Self-Awareness Important? Our Characteristics
II. Skills and Abilities
A. Skills
1. Relevance of Skills
2. Impact of Skills on Managers
B. Abilities: Importance of Abilities
III. Emotions
A. Emotional Intelligence: Defined
B. Emotions in the workplace
1. Impact of Our Emotions
2. Lazarus and Lazarus’ Perspectives on Emotions
IV. Personality Traits
A. Introduction: Importance of Traits
B. Myers Briggs Type Inventory (MBTI): Characteristics
C. Big Five Personality Traits: Relation of Big Five to Other Areas
D. Narcissism
1. Characteristics
2. Negative Narcissism
3. Positive Narcissism
E. Proactive Personality: Beliefs of Proactives
V. Values
A. Values
1. Personal Values vs. Personality
2. Types of Values
3. Kohlberg’s Model
4. Reddin’s Personal Values Inventory
B. Career Orientation
1. Characteristics
2. Competence
VI. Developing Self-Awareness
A. Steps Needed: Process of Development