Chapter 5

1. Describe the concept of motivation.
    
2. Distinguish between job satisfaction and motivation.
    
3. Describe the concept of performance.
    
4. Explain the elements and the assumptions of Maslow’s Needs theory.
    
5. Explain the elements and the assumptions of McGregor’s Needs theory.
    
6. Explain the elements and the assumptions of Herzberg’s Needs theory.
    
7. Describe the concept of expectancy theory.
    
8. State the characteristics of effective goals in goal setting theory.
    
9. Explain the assumptions of equity theory.
    
10. Explain the assumptions of reinforcement theory.
     
11. Define the terms trust and employee engagement and explain the correlation between the two.
     
12. Explain how to increase employee engagement.