Chapter 1

1. Define organizational behavior.
    
2. Name and describe the levels of analysis in organizational behavior.
    
3. Summarize the assumptions of Frederick Taylor’s Scientific Management theory.
    
4. Explain the findings of the Humanistic Perspective.
    
5. Distinguish between Theory X and Theory Y employees.
    
6. Summarize the assumptions of Max Weber’s theory of bureaucracy.
    
7. Explain what is meant by Positive Organizational Behavior (POB).
    
8. State the five tasks of management.
    
9. Describe the expectations of leaders.
    
10. Define what is meant by corporate social responsibility.