Organizational Behavior
First Edition
Learning Objectives
Chapter 4
- Distinguish between the terms: perception and social perception.
- Describe what takes place in the perception process.
- Explain in detail what takes place during each stage of perception.
- State the definition of the attribution process.
- Distinguish between internal attribution and external attribution.
- Name and describe the information we use to make attributions.
- Summarize how we make attributions about our own behavior.
- List, describe and provide examples of our perceptual biases.
- Explain the three factors that make it difficult for us to overcome our biases.
- Describe the tips we can employ to manage our biases.