Chapter Outlines

Chapter 2
 

I. What is Culture and Why Does it Matter?

A. Introduction: Importance of Culture 

B. Defining Culture

1. What is Culture?

2. What Does Culture Do?

3. How Should Organizations Respond to Culture?

C. Characteristics of Culture: The Evolution of Culture

D. Three Levels of Culture

1. National Culture

2. Ethnic and Other Cultural Groups

3. Organizational Culture

E. The Cultural Iceberg: Knowledge

1. Views of Culture

2. Understanding Other Cultures

3. Observable Components of Culture

F. Sophisticated Stereotypes: Definition and Characteristics

 

II. Diversity in Today’s Workplace

A. Cultural Backgrounds: Diverse Backgrounds 

B. Primary and Secondary Dimensions of Diversity: Factors in Cultural diversity

C. Benefits and Challenges of Workplace Diversity: The Option of Cultural Diversity

D. Legal Considerations

1. Discrimination

2. Other Cultures

 

III. Gender Diversity

A. Introduction: Diversity Issues on Women

B. Current State

1. Statistics

2. Women in Leadership Positions

C. Challenges 

1. Obstacles

2. Education and Work

3. Stereotypes and Discrimination.

4. Glass Ceiling Definition and Characteristics

5. Sexual Harassment
 

IV. Generational Diversity

A. Current State: United States Statistics

B. Challenges: Generational Challenges

C. Managing Different Generations: Motivating Different Generations

 

V. National Culture  

A. Hall’s Cultural Context Framework: Definition

B. Hofstede’s Five Cultural Dimensions: Model                       

C. Global Leadership and Organizational Behavior Effectiveness (GLOBE): Model

 

VI. Culture and Individual Behavior

A. Relationship Between Culture and Individual Behavior: The Power of Culture in Influencing Individual Behavior

 

VII. Developing a Cultural Mindset

A. The Role of Cultural and Cultural Diversity

1. Managing Across Cultures

2. Learning about Different Cultures

B. Cultural Mindset Components

1. Definition

2. Awareness of the Role of Culture

3. Culturally Mindful Manager

C. The Cultural Mindset in Organizations

1. Characteristics of a Cultural Mindset

2. Changing the Culture of an Organization