Chapter 6

1. Define the concept of stress.
    
2. Describe the General Adaptation Syndrome (GAS).
    
3. Explain the consequences and costs of stress.
    
4. State the good, bad and ugly factors related to stress.
    
5. Discuss how stress can be beneficial to individuals.
    
6. Describe the general sources of stress.
    
7. Distinguish between stress caused by individual and organizational factors.
    
8. Discuss how to manage stress based on individual and organizational factors.