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Journal Article 1: Brownell, J. (1991). Designing and delivering effective presentations. The Cornell Hotel and Restaurant Administration Quarterly, 32, 41–45.

Abstract: Public speaking becomes less stressful and more effective if the preparation and delivery are carried out in a step-by-step manner. This short article provides a guide for delivering effective presentations.

Journal Article 2: Calabrese, R. (1989). Designing and Delivering Presentations and Workshops. Bulletin of the Association for Business Communication, 52, 26–33.

Abstract: This article offers suggestions for preparing and delivering oral presentations and workshops, including: advance planning and organizing; advance physical arrangements of the room; delivering the presentation; post presentation actions; and conducting workshops.

Journal Article 3: Glaser, S. R., Biglan, A., & Dow, M. G. (1983). Conversational skills instruction for communication apprehension and avoidance: Evaluation of a Treatment Program. Communication Research, 10, 582–613.

Abstract: This article describes and evaluates a conversational skills program designed for apprehensive communicators. Subjects, all women, were initially assessed on a variety of measures: questionnaires, behavioral samples, peer ratings, and self-monitoring. They were then randomly assigned to either Immediate Treatment or a Self-Monitor-Delay condition. After the Immediate Treatment group completed the program, both groups were assessed again. Comparisons revealed differences between the control and treatment group in subjects' comfort, social behavior, and impact on others. These improvements were evident in questionnaire measures, laboratory assessments, and confederate and coder ratings. Improvements in comfort, social behavior, and impact on others were replicated when Self-Monitor-Delay students were treated. Follow-up conducted 5 months after each group finished the program suggests that the effects of treatment are durable. By incorporating multiple assessments, a control group, and follow-up evaluation, this study presents a model for future research in communication apprehension treatment.