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Privacy and Big Data
This resource relates to Learning Objective 13-2. Read more on page 415.
This article explores privacy and security in the age of big data and digital communication, looking at how data is managed and perceived by individuals, institutions, and organizations.

Credibility
This resource relates to Learning Objective 13-3. Read more on page 418.
This article looks at how word choice may affect a speaker’s credibility.

Using Emotional Intelligence
This resource relates to Learning Objective 13-7. Read more on page 430.
How does a leader or manager work with toxic people?  This article provides insight into how leaders and managers learn to work through emotionally charged circumstances.