Video and Multimedia

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This video relates to Learning Objective 10-1.  Learn more on page 312.

University of Houston professor and researcher Brené Brown discusses vulnerability.

  1. What were a few of the main themes of Brown’s talk?
  2. In which situations do you believe yourself worthy of love and belonging?  In which situations do you not?
  3. How can you practice courage, compassion, connection, and vulnerability?
  4. What does it mean to live “whole-hearted?”


The Big Five

This video relates to Learning Objective 10-2.  Learn more on page 316.

This video describes the Big 5 Personality Traits.

  1. Where do you find yourself on each axis? 
  2. Which personality traits do you think lead to business success? How so?
  3. Why should managers be aware of these personality factors?



This video relates to Learning Objective 10-3.  Learn more on page 317.

Behavior economist Dan Ariely shares insights into how people make decisions and the psychology behind their behaviors.

  1. We do vision with our mind so much throughout the day. Do you agree?
  2. What is the difference between visual illusion and cognitive illusion?
  3. Can you recognize areas in your daily life where decisions are leading in a direction for you?  If so, how?
  4. When it comes to decision making, how can you know your preferences beforehand?


Attribution Errors

This video relates to Learning Objective 10-3.  Learn more on page 317.

This video uses interviews and animations to explain the fundamental attribution error.

  1. Considering the fundamental attribution error, when have you been judged in this way?
  2. When have you been guilty of the fundamental attribution error?
  3. Why do you think it is important for managers to be aware of this attribution error?


Pygmalion Effect

This video relates to Learning Objective 10-4.  Learn more on page 323.

A short video which illustrates the Pygmalion effect.

  1. What is the Pygmalion effect?
  2. Can you give a practical example in your life of the Pygmalion effect?
  3. What could you do to modify your own expectations or the expectations of others for a productive outcome?



This video relates to Learning Objective 10-7.  Learn more on page 332.

Professor Margaret Neale of Stanford University shares insights about successful negotiation.

  1. Do you see negotiation as adversarial or as problem-solving?
  2. Assess: Do the benefits outweigh the costs?
  3. Prepare: What are my interests?  What are the other parties’ interests?
  4. Ask: Engage and share unique information?
  5. Package: Bundle alternative proposals?