Learning Objectives

After studying this chapter, you should be able to:

  • Illustrate the motivation process, and explain the performance formula and how to use it.
  • Compare the four content motivation theories. 
  • Compare the three process motivation theories.
  • Explain the four types and two schedules of reinforcement.
  • Contrast content, process, and reinforcement theories.
  • Identify some of the rewards and recognitions organizations use to motivate employees.