Click on the following links. Please note these will open in a new window.

Case 7.1: How Best to Contribute to Public Good: Government or Non-Profit?

Infographic:

• Third Sector Today—Nonprofit power: The Sector is on the rise
  This infographic from Third Sector Today explains the basic features of non-profit organizations and notes that ten percent of the U.S. workforce is employed in the sector.
   

Web Resources:

• Idealist Careers – Tips from a hiring manager: How college grads can break into the nonprofit sector
  This article provides practical tips on getting a job in the non-profit sector.
   
• U.S. News – How to make a career in public service
  This article explores different approaches to preparing for a career in public service—in government or the non-profit sector.
   
• Washington Post – Inspiring the young to public service
  Public sector managers recognize the need to reach out to college graduates and recruit young workers.  Consider this recent blog post from The Washington Post.
   

Case 7.2: Poking through the Luggage: At San Francisco Airport, Private Contractors (Not the TSA) Inspect Your Bags

Audio:

• NPR – Airports consider using private security screeners
  This story about airport screening considers the debate about screening by private sector contractors.
   

Video:

• CNN – One city outsources most public services 
  Contracting out services is not limited to the federal government.  Many local governments have contracted out their services to private vendors or other governments for decades.   This video provides an example from Georgia.
   
• The Daily Show – How safe aren’t we? The sharper luggage
  Comedian John Stewart reviews criticisms of the Transportation Security Administration (TSA) that illustrate the challenge of their work whether conducted by public or private employees.
   

Web Resource:

• Transportation Security Administration – Frequently Asked Questions, Screening Partnership Program
  The TSA provides answers to common questions about their use of private vendors for security screening.
   

Case 7.3: StateStat: Performance Management in Maryland State Government

Video:

• YouTube—StateStat Update – Protecting Maryland’s vulnerable youth 
  In this video, Gov. O’Malley reviews progress on performance in several areas related to youth in the state.
   

Web Resources:

• Maryland.gov—Maryland’s StateStat
  The data and management system discussed in the case study can be found online.  Click on “reports” and investigate the wide range of state services with performance reports available to the public.
   
• IBM Center for the Business of Government—What all mayors would like to know about Baltimore’s CitiStat performance strategy
  This report from the IBM Center for the Business of Government describes how Gov. O’Malley used performance data as a management tool when he was mayor of Baltimore City.