Click on the following links. Please note these will open in a new window.

Case 4.1: Differences in Organization Culture: Is the FBI from Mars and the CIA from Venus?

Audio:

• NPR – Has Sept. 11 changed how agencies share secrets?
  This story from National Public Radio’s Morning Edition describes improvements in information sharing and the ongoing culture divides between the CIA and FBI.
   

Video:

• CNN - Director of national intelligence has little real authority
  When the third Director of National Intelligence, Dennis Blair, left the position, the media described the challenge of coordinating national intelligence among agencies including the FBI and the CIA.
   

Web Resource:

• DNI—Office of the Director of National Intelligence
  Explore the website of the Director of National Intelligence in order to learn more about how the federal government coordinates work across different intelligence gathering agencies.
   
• The 9-11 Commission—The National Commission on Terrorist Attacks Upon the United States
  Analysis from the 9-11 Commission is referenced in the case study.  Reports and documents from that commission remain available to the public online.
   

Case 4.2: Learning to See in the New York Police Department: How Studying Art Makes You a Better Cop

Audio:

• NPR – Are cops properly trained to deal with people with disabilities?
  After listening to this story, consider how programs might be designed to help police officers have better interactions with people who have disabilities.
   

Video:

• CBS News – Police officers in training 
  Why might public service professionals, like police officers, require additional training like the art program discussed in the case study?
   
• Fox News – New training required after police shoot family dog 
  After watching this news story from Colorado, consider how events like the shooting of a family dog might encourage efforts to change the culture of a police organization.
   

Case 4.3: Ben Proposes Marriage: Romantic Gesture or Abuse of Police Power?

Audio:

• NPR – Restoring citizens’ trust in police departments
  This story from NPR describes how police departments in major cities have taken steps to restore public trust in the police.
   

Video:

• Huffington Post Canada – Arrest/Wedding proposal video in Saint John is cruel yet cute
  The Huffington Post Canada provides video of the marriage proposal discussed in the case study.
   

Web Resource:

• Washington Post – Delegate apologizes for using officers in marriage proposal
  As reported in The Washington Post, the use of police to aid in marriage proposals goes beyond the example in the case study.