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Case 12.1: Crashing to Earth: Obama’s Signature Health Insurance Program Stumbles

Audio:

• The Diane Rehm Show – Ongoing rollout challenges for the Affordable Care Act
  As the events described in the case study were unfolding, this hour long-segment from NPR’s Diane Rehm described the implementation challenges faced by the Obama administration.
   
• NPR - The key test for Healthcare.gov is the part you can’t see
  This story explains improvements to the Healthcare.gov website and outlines remaining challenges.  According to the story, why is the implementation of a large-scale technology project a challenge for the federal government?
   

Video:

• CBS News – Healthcare.gov not perfect, but usable
  This clip from CBS news explains improvements to the Healthcare.gov website.  According to this story, what challenges remain for the website and the implementation of the Affordable Care Act?
   
• The Daily Show – Home page improvement
  Comedy Central’s John Stewart discusses problems with the Healthcare.gov website.
   

Web Resource:

• The Sacramento Bee – The human factor in government technology
  This article in The Sacramento Bee argues that government technology projects require quality personnel.  What might the author say about the problems described in the case study?
   

Case 12.2: Can You See Me Now? Local Officials Grumble at the New Federal Road Sign Requirements

Video:

• KVAL News – Half life of a “High St.” sign was about 4 days at one point
  Eugene, Oregon undertook a massive street-sign replacement project as a result of the new federal guidelines discussed in the case study.  What additional challenges does Eugene face in street sign maintenance?
   
• ABC News – Mysterious street signs
  New guidelines from the federal government are not the only street-sign challenge for local governments these days.  How should local governments respond to this challenge?
   

Web Resource:

• ABC News – Ray LaHood: Street sign regulations ‘make no sense’
  U.S. Sec. of Transportation Ray LaHood also had reservations about the costs of the requirements discussed in the case study.  Why might LaHood seek public comment after the new sign requirements were announced?
   

Case 12.3: Whooping Cough Epidemic in Washington: The Importance of Public Health

Video:

• CNN – Experts: Vaccines are necessary
  This report from CNN expands on the problem with vaccination rates discussed in the case study.
   
• Fox News – Should gov’t be allowed to force vaccination on your kids?
  The controversy surrounding government vaccine requirements are discussed in this video featuring Fox News host Sean Hannity.
   
• The Colbert Report – The Word: Early Immunization"
  Comedy Central’s Stephen Colbert explains the problem with early childhood vaccinations.