After studying this chapter, you should be able to:

3.1 Explain the different ways managers view ethics as well as the basic components of ethical decision-making.
3.2 Develop an example for each stage of moral development.
3.3 Understand how managers influence an organization’s ethical climate.
3.4 Explain the factors and challenges in making an ethical decision.
3.5 Understand the importance of social responsibility.
3.6 Discuss how the future of organizational social responsibility will be an important part of the management planning process.