Learning Objectives

After studying this chapter, you should be able to:

13.1 Explain why understanding cultural differences is important for being an effective manager.
13.2 Provide examples of cultures that scored high and low on each of Hofstede’s dimensions of national culture.
13.3 Discuss the key findings from the Global Leadership and Organizational Behavior Effectiveness (GLOBE) project international study.
13.4 Explain how globalization has affected the manager’s job.
13.5 Provide examples of the three dimensions of the global mindset.
13.6 Describe the three dimensions of cultural intelligence.