Video Resources

Video Resource 15.1:  The next manufacturing revolution is here (12.19 min)

Description:  Economic growth has been slowing for the past 50 years, but relief might come from an unexpected place – a new form of manufacturing that is neither what you thought it was nor where you thought it was. Industrial systems thinker Olivier Scalabre details how a fourth manufacturing revolution will produce a macroeconomic shift and boost employment, productivity and growth.

Learning Objectives

LO 15.3: Recognize the correct types of control systems for an organization depending on its context

LO 15.4: Understand how to establish control systems for performance success

Video Resource 15.2: What do we do with all this big data? (12.15 min)

Description:  Does a set of data make you feel more comfortable? More successful? Then your interpretation of it is likely wrong. In a surprisingly moving talk, Susan Etlinger explains why, as we receive more and more data, we need to deepen our critical thinking skills. Because it's hard to move beyond counting things to really understanding them

Learning Objectives

LO 15.5: Recognize the critical role technology plays in effective quality management

LO 15.6: Apply data analytics to control for maximum firm performance.

Video Resources 15.3:  How to break bad management habits before they reach the next generation of leaders (11.56 min)

Description:  Leadership expert Elizabeth Lyle offers a new approach to breaking the rules while you're on your way up, sharing creative ways organizations can give middle managers the space and coaching they need to start leading differently.

Learning Objectives

LO 15.1: Understand the critical role of “control” in planning, organizing, and leading.

LO 15.3: Recognize the correct types of control systems for an organization depending on its context

Web Resources

Web Resource 15.1:  How technology is transforming performance management  

Description:  Today, technology is knocking down the old methods to make room for an updated and more effective method to improve employee performance. This article explains how antiquated methods need to be improved and updated to meet modern needs.

Learning Objectives

LO 15.5: Recognize the critical role technology plays in effective quality management

LO 15.6: Apply data analytics to control for maximum firm performance.