Video Resources

Video Resource 7.1:  The art of wearable communication (8.48 min)

Description: Artist Kate Hartman uses wearable electronics to explore how we communicate, with ourselves and with the world. In this quirky and thought-provoking talk, she shows the “Talk to Yourself Hat,” the “Inflatable Heart,” the “Glacier Embracing Suit,” and other unexpected devices.

Learning Objectives

LO 7.1: Define communication and explain the significance of organizational communication.

LO 7.4: Discuss the advantages and disadvantages of electronic communication.

Video Resource 7.2:  5 ways to listen better (7.35 min)

Description:  In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening – to other people and the world around you.

Learning Objectives

LO 7.2: Provide an example of how the use of language affects the communication process due to creating noise.

LO 7.5: Explain the strategies for communicating effectively across cultures.

Web Resources

Web Resource 7.1:  4 ways to combat workplace communication breakdowns

Description: The author explains employee communication and how to understand the various styles of communication through the lens of research by Mark Murphy.

Learning Objectives

LO 7.1: Define communication and explain the significance of organizational communication.

LO 7.6. Compare and contrast downward, upward, and horizontal communication.

Web Resource 7.2:  Effective interaction: communicating with and about people with disabilities in the workplace

Description:  This article by the U.S. Office of Disability Employment Policy explains how to properly and effectively communicate about and with persons with disabilities.

Learning Objectives

LO 7.3: Describe the areas in which organizations conduct training in communication skills.

LO 7.5: Explain the strategies for communicating effectively across cultures.