After studying this chapter, you should be able to do the following:
14.1: Define organizational culture, and describe the seven characteristics.
14.2: Compare and contrast market, bureaucracy, and clan cultures.
14.3: Explain the relationship between national culture and organizational culture.
14.4: Demonstrate understanding of the two characteristics of strong cultures by providing examples.
14.5: Explain how employees learn organizational culture through the socialization process.
14.6: Discuss four ways that employees learn organizational culture.
14.7: Compare and contrast organizational culture and climate.