Click on the following links. Please note these will open in a new window.

Tips for Communication
http://www.ted.com/talks/julian_treasure_how_to_speak_so_that_people_want_to_listen
In “How to Speak So That People Want to Listen,” Julian Treasure provides tips on how to be more effective at communicating. TEDGlobal, February 2013. (9:58).
This video relates to Learning Objective 12.1.

E-Mail
http://www.youtube.com/watch?v=HTgYHHKs0Zw&sns=em.
This humorous video imagines if e-mail exchanges happened in person (3:22).
This video relates to Learning Objective 12.4.

Conference Calls
http://youtu.be/DYu_bGbZiiQ
“A Conference Call in Real Life” shows what a conference call would be like if it maintained its characteristics but happened in person. (4:04).
This video relates to Learning Objective 12.4.

Body Language
http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are 
Amy Cuddy's TED talk, “Your Body Language Shapes Who You Are,” offers insight into how body language affects thinking. TEDGlobal, June 2012. (21:02).
This video relates to Learning Objective 12.6.