SAGE Journal Articles
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Journal Article 1: Emotional Intelligence, Cognitive Intelligence, and Job Performance
Stéphane, C., & Miners, C. T. H. (2006). Emotional intelligence, cognitive intelligence, and job performance. 51, 1–28. doi:10.2189
Abstract: This paper examines how emotional intelligence and cognitive intelligence are associated with job performance. We develop and test a compensatory model that posits that the association between emotional intelligence and job performance becomes more positive as cognitive intelligence decreases. We report the results of a study in which employees completed tests of emotional intelligence and cognitive intelligence, and their task performance and organizational citizenship behavior were assessed by their supervisors. Hypotheses from the model were supported for task performance and organizational citizenship behavior directed at the organization, but not for organizational citizenship behavior directed at individuals. We discuss the theoretical implications and managerial ramifications of our model and findings.
Journal Article 2: The Many Faces of Emotional Contagion
Hillary, A. A. (2014). The many faces of emotional contagion : An affective process theory of affective linkage. 4, 326–362. doi:10.1177/2041386614542889
Abstract: Emotional contagion--emotions being linked across people--has captured psychologists’ attention yet little is known about its mechanisms. Early influential treatments focused on primitive mimicry. Later accounts emphasized (a) social comparison, whereby people compare their feelings with compatriots, (b) emotional interpretation, where others’ expressive displays serve as information, and (c) empathy, or imagining another person’s feelings. This paper introduces affective process theory (APT), which unifies these mechanisms and identifies others. Using a rule-governed theoretical process, APT reveals 10 distinct mechanisms that connect people’s affective states, which fall into three types. Convergent linkage occurs when individuals share the same vantage point and interpretations of emotionally evocative stimuli. Divergent linkage occurs with a shared vantage point but different interpretations. Complementary linkage occurs when the other person is itself the stimulus. APT integrates past findings on moderating factors such as social closeness and cooperation. Implications for practice and future research are discussed.