Learning Objectives

After studying this chapter, you should be able to do the following:

4.1: Define the concept of an attitude, and know its three components.
4.2: Understand why the measurement of attitudes is important for the workplace.
4.3: Define job satisfaction, and know what the consequences of dissatisfaction are.
4.4: Explain the role of job attitudes and core self-evaluation in the job search process.
4.5: Discuss the concept of organizational commitment and its three components.
4.6: Define perceived organizational support (POS), and explain its relationship to fairness at the workplace.
4.7: Explain psychological empowerment and its relationship to job performance.