Define nonverbal communication, explain its metacommunicative nature, and discuss its functions and characteristics
Define and distinguish among the following kinds of nonverbal messages: kinesics, paralanguage, proxemics, haptics, artifactual communication and appearance, olfactics, color, and chronemics
Discuss culture’s influence on nonverbal behavior
Compare and contrast the nonverbal communication styles of men and women
Describe how the media and technology influence use of nonverbal messages
Identify steps you can take to improve your nonverbal effectiveness
