- Define and explain the importance of communication presence
- Define interpersonal communication, distinguishing it from other types of communication
- Use a communication model to identify the essential elements and transactional nature of interpersonal communication
- Explain the functions interpersonal communication serves
- Describe the characteristics, core principles, and axioms of interpersonal communication
- Explain how gender and culture affect interpersonal communication
- Provide examples of how digital media influence interpersonal contacts
- Develop a plan to improve interpersonal communication
