Chapter 9
- List the four parts of the human resources management process.
- Explain why job analysis is needed, and distinguish between a job description and job specifications.
- Describe recruiting sources for candidates for jobs and the selection process.
- Explain what orientation and training and development of employees involve.
- List the steps in job instructional training.
- Explain the two types of performance appraisal.
- Explain the concept “You get what you reinforce.”
- Describe the difference between job analysis and job evaluation.