Learning Objectives

Chapter 11

  • Illustrate the motivation process.
  • Explain the performance formula and how to use it.
  • Discuss the major similarities and differences among the four content motivation theories: hierarchy of needs theory, ERG theory, two-factor theory, and acquired needs theory.
  • Discuss the major similarities and differences among the three process motivation theories: equity theory, goal-setting theory, and expectancy theory.
  • Explain the four types of reinforcement.
  • State the major differences among content, process, and reinforcement theories.