Video Links

Chapter 15

Click on the following links to expand and show embedded video:

Movie based on the book: “The Goal,” by Eli M. Goldratt

  1. What happens when a plant is losing money and only has three months to turn-it-around?
  2. Do managers have to be uncaring and lack empathy when talking to each other?
  3. How does this movie relate to the topics read in Operations Management, Quality, and Productivity?

Total Quality Management – Deming Way

  1. Do you have to be an engineer to master operations management?
  2. Do you need to be both technical and still be able to have the interpersonal skills to manage people?
  3. Who are the great contributors of TQM?

Quality Management in 3 Minutes

  1. What information do you need to build your business objectives?
  2. Are cross-functional teams important to collaborate to meet business objectives?
  3. What is the application master?