Chapter 8

• Describe the major differences between groups and teams.
• Explain the group performance model.
• List and explain the three dimensions of group types.
• Define the three major roles played in groups.
• State the differences between rules and norms and how groups enforce norms.
• Describe cohesiveness and explain why it is important to teams.
• List the four major stages of group development and describe the appropriate leadership style usually associated with each.
• Explain the difference between a group manager and a team leader.
• Discuss the three parts of meetings.