Chapter 6

• Identify the forces for change, the types of change, and the forms of change.
• Explain the differences in managing innovation during incremental and discontinuous change in terms of approach, goals, and strategy.
• List the reasons employees resist change and suggest ways of overcoming such resistance.
• Identify the steps in the Lewin and comprehensive change models.
• State the difference in the use of forcefield analysis and survey feedback.
• Explain the difference between an entrepreneur and an intrapreneur.