Learning Objectives

Chapter 9

  • List the four parts of the human resources management process.
  • Explain why job analysis is needed, and distinguish between a job description and job specifications.
  • Describe recruiting sources for candidates for jobs and the selection process.
  • Explain what orientation and training and development of employees involve.
  • List the steps in job instructional training.
  • Explain the two types of performance appraisal.
  • Explain the concept “You get what you reinforce.”
  • Describe the difference between job analysis and job evaluation.