After completing this chapter you should be able to:

• Describe the five sources of power available to managers, and the ethical issues related to authoritarian and participatory leadership styles.
• Explain the two components of ethical leadership and how to measure ethical leadership.
• Develop organizational and work goals that foster ethical behaviors.
• Design and conduct employee performance appraisals that encourage ethical behavior.
• Describe how to discipline and forgive employees for major and minor ethical infractions.