Learning Objectives

After completing this chapter you should be able to:

  • Articulate the competitive advantages of community involvement.
  • Describe the different phases of issues-driven multi-stakeholder dialogues.
  • Administer the community involvement process through philanthropy and volunteerism.
  • Assess work–life balance using an individual and organizational happiness survey.
  • Frame an organization’s international corporate citizenship based on the United Nations Global Compact.
  • Measure community impact using Global Reporting Initiative criteria.