Click on the following links. Please note these will open in a new window.

LO 3-1: Explain the differences between hearing and listening

Video: How to Listen Better - The Process of Hearing
Description: This teaching video describes the differences between listening and hearing.

Audio: How Do We Listen When We're Unable To Hear?
Description: An audio that introduces the listeners to a musician who is mostly deaf and yet is a world-renowned percussionist.

Web: The Difference Between Hearing and Listening Skills
Description: The article identifies differences between hearing and listening and describes how listening goes far beyond the natural hearing process.
 

LO 3-2: Discuss the barriers to listening and how to avoid them

Video: Barriers to Listening
Description: A clip from the movie "A Few Good Men" that provides examples of various specific barriers to listening.

Audio: Close Listening: How Sound Reveals the Invisible
Description: An interviewer seeks to show how sounds and the recognition of the meaning of the sounds can be at times hard to detect.

Web: Empathic Approach: Listening First Aid
Description: The article shares how the role of the listener is to emotionally prepare listen.

LO 3-3: Describe strategies for developing and sustaining professional excellence using active listening skills

Video: Active Listening: How to be a Great Listener
Description: This video challenges viewers to practice solid active listening skills.

Audio: How Can Listening Transform An Entire Community?
Description: An audio news story discussing how real listening can mean that we have to redefine our sense of community to develop a sense of empathy.

Web: Listening Skills Test
Description: This article is a short test to help the reader analyze his or her listening skills.

LO 3-4: Define the six-step process of listening (HURIER model)

Video: The HURIER Model Explained: Attack of the White Killer
Description: The video defines six different parts of the HURIER listening model.

Audio: How Can We All Listen Better
Description: An audio interview where people are challenged to listen consciously.

Web: Listen Like a Lawyer
Description: This blog article provides a brief overview of the HURIER listening model.