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LO 2-1: Define verbal communication

Video: Small Business Communication Skills - Importance of Communication Skills for Small Business
Description: This video discusses the importance of properly creating the communication process in business communication.

Audio: The Racially Charged Meaning Behind the Word 'Thug'
Description: An audio exploring the origin or creation of a word and the changing of the meaning of the word.

Web: Business Communication and Building Critical Skills
Description: This article identifies skills that are critical for successful business communication.

LO 2-2: Define nonverbal communication
 

Video: Nonverbal Communication - Regulating Conversation
Description: An entertaining video that provides numerous tips that can be used in personal and business situations.

Audio: A Poker Player's Tells Are In the Hands As Much As the Face
Description: An interview with a researcher looking for a real-life example of the way our internal choices influence our behavior whether we want it to or not.

Web: How We Communicate Through Body Language
Description: The article shares how nonverbal communication bestows advantages in both personal and business life.

LO 2-3: Appraise your verbal and nonverbal communication skills
 

Video: 8 Ways to Improve Your Communication Skills
Description: The video challenges viewers to practice solid speaking skills.

Audio: Doctors' Communication Skills
Description: An audio news story discussing how doctors will soon be required to test his or her communication skills and demonstrate that ability.

Web: How Good Are Your Communication Skills?
Description: This article provides a short test to help the reader analyze his or her communication skills.

LO 2-4: Discuss examples of how verbal and nonverbal communication are related
 

Video: Cecilia Rose: The Difference Between Verbal and Nonverbal Communication
Description: The speaker defines the interrelationship of verbal and nonverbal communication.

Audio: Soldier: Wartime Stress Often Ends Marriages
Description: An audio interview with a formerly deployed soldier whose marriage ended because of communication challenges.

Web: Similarities Between Verbal & Nonverbal Communication
Description: Article discusses the difference between verbal and nonverbal communication and also some unique similarities.