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Article 1:
Curry, J. (1996). Introducing realism into business writing: Extended conflict with a hostile audience. Business Communication Quarterly, 59, 77-87.
Introducing Realism into Business Writing: Extended Conflict with a Hostile Audience 
Summary: This article explains an exercise that will help students with two often overlooked situations in business writing.  One is an encounter with a hostile, closed-minded audience, and the other is an extended conflict.

Article 2: 
Scammell, A. (2006). Business writing for strategic communications: The marketing and communications mix. Business Information Review, 23, 43-49.
Business Writing for Strategic Communications: The Marketing and Communications Mix 
Summary: Provides an outline of the role of business writing in the communications strategy of an organization, department or information service. Makes clear that writing is a fundamental business skill and that the quality of an organization’s communications activity can affect its survival. Offers an overview of some of the tools, methods, formats and media available for use in a communications campaign. Explains the connections between marketing and communications and reviews the various available communication tools. Outlines the general principles of business writing and then discusses the requirements of different media and formats. T

Article 3: 
Katz, I.R., Haras, C., & Blaszczynski, C. (2010). Does business writing require information literacy? Business Communication Quarterly, 73, 135-149.
Does Business Writing Require Information Literacy? 
Summary: Information literacy scores predict performance in business writing classes. A person who is information literate has “the ability to locate, evaluate and use effectively the needed information.”

Article 4: 
Jones, C.G. (2011). Written and computer-mediated accounting communication skills: An employer perspective. Business Communication Quarterly, 74, 247-271.
Written and Computer-Mediated Accounting Communication Skills: An Employer Perspective 
Summary: This article suggests that basic writing mechanics are the skills in highest demand, followed by effective documentation. Except for email proficiency, employers do not consider computer-mediated communication competencies as important as traditional business communication skills.