SAGE Journal Articles
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Article 1:
Heimstra, K. (1999). Shake my hand: Making the right first impression in business with nonverbal communications. Business Communication Quarterly 62, 71-74.
Shake My Hand: Making the Right First Impression in Business with Nonverbal Communications
Summary: This is a brief description of an in-class exercise centered on the nonverbal power of a handshake. The activity involves having students shake hands with one another and with the professor and leads to a discussion of how important it is to be mindful of nonverbal communication.
Article 2:
Jabbs, L.B. (2005). Communicative rules and organizational decision-making. Journal of Business Communication, 42, 265-288.
Communicative Rules and Organizational Decision Making
Summary: This article presents an analysis of the discourse surrounding the presidential hearings focused on the Challenger Explosion. It uncovers four communicative rules apparent in the communication in those involved with this disaster that shaped the decision to launch the Challenger.
Article 3:
Peterson, R.T. (2005). An examination of the relative effectiveness of training in nonverbal communication: Personal selling implications. Journal of Marketing Education, 27, 143-150.
An Examination of the Relative Effectiveness of Training in Nonverbal Communication: Personal Selling Implications
Summary: This article reviews the literature on nonverbal communication to assess the value of nonverbal communication training for sales and marketing professionals. The authors conclude that nonverbal communication training is beneficial for these professionals.
