Click on the following links. Please note these will open in a new window.

Article 1:
Byron, K., & Baldridge, D.C. (2007). E-mail recipients’ impressions of senders’ likability: The interactive effect of nonverbal cues and recipients’ personality. Journal of Business Communication, 44, 137-160.
E-Mail Recipients’ Impressions of Senders’ Likability: The Interactive Effect of Nonverbal Cues and Recipients’ Personality
Summary: This study found that receivers’ personalities influenced their perceptions of the e-mail sender both directly and indirectly through perceptions of nonverbal cues. These results support the notions that the meaning of nonverbal cues is contextually bound and that receivers’ personalities influence perceptions of both nonverbal cues and senders.

Article 2:
Snyder, J.L. (2010). Email privacy in the workplace: A boundary regulation perspective. Journal of Business Communication, 47, 266-294. 
E-mail Privacy in the Workplace: A Boundary Regulation Perspective 
Summary: This study found that the perceived amount of e-mail monitoring appears to act as a breach of one’s privacy boundary and violates the employee-organization psychological contract. This study found that violation of the psychological contract has important consequences for the quality of one’s workplace relationships.

Article 3: 
Timmerman, P.D., & Harrison, W. (2005). The discretionary use of electronic media: Four considerations for bad news bearers. Journal of Business Communication, 42, 379-389.
The Discretionary Use of Electronic Media: Four Considerations for Bad News Bearers 
Summary: Supervisors who bear bad news for their subordinates need to consider four things. These include the severity of the outcome of the news, the complexity of the explanation for the bad news, the type of account or explanation that is offered for the bad news (causal, penitential, ideological, referential), and the quality of their relationship with the subordinate.

Article 4: 
Sacks, M.A., & Graves, N. (2012). How many “friends” do you need? Teaching students how to network using social media. Business Communication Quarterly, 75, 80-88. 
How Many “Friends” Do You Need? Teaching Students How to Network Using Social Media 
Summary: This article describes in class assignments that can help students understand how the social network concepts of size, quality, complexity, diffusion, and distance determine the situational usefulness of social media tools such as Facebook, LinkedIn, and Twitter.