Learning Objectives

By the end of this chapter, you will be able to:

1.1  Explain the basic concept of organizational behavior (OB) and its value in organizations
1.2  Describe the key role of managing human capital in creating a sustainable competitive advantage for organizations
1.3  Identify the major behavioral science disciplines that contribute to OB
1.4  Demonstrate the value of critical thinking in the context of OB
1.5  Identify the major challenges and opportunities in the field of OB
1.6  Differentiate the three basic levels of analysis at which OB may be examined
1.7  Outline the benefits of positive OB and high-involvement management