Learning Objectives

By the end of this chapter, you will be able to:

4.1  Describe the basic concept of emotions in the context of organizational behavior
4.2  Discuss the various roles of emotions in the workplace
4.3  Explain the ways in which attitudes influence behavior in organizations
4.4  Identify some common workplace attitudes and related outcomes
4.5  Illustrate the ways in which stress can affect behavior in the workplace
4.6  Discuss different outcomes of stress and the benefits of wellness programs